At pj999, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use it, and what rights you hold as a pj999 member in Pakistan. We encourage you to read this document in full before registering or continuing to use our platform.
All data transmitted between your device and pj999 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks including HBL and UBL — ensuring your personal and financial information cannot be intercepted in transit.
pj999 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used exclusively to operate and improve your pj999 account experience and to meet our regulatory obligations under international gaming law.
We only collect data that is strictly necessary for the purpose stated at the time of collection. pj999 does not engage in speculative data harvesting. Every data point we hold serves a clearly defined operational or legal function within the platform.
This Privacy Policy sets out in plain terms exactly what data we collect, how long we retain it, and who may have access to it. pj999 will always notify you of material changes to our data practices before they take effect, via email or on-platform alert.
As a pj999 member, you have the right to access, correct, or request deletion of your personal data at any time. Submit a request via our 24/7 live chat support team and we will respond within the timeframes set out in this policy.
Payment method details — including your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank account references — are handled via encrypted channels and stored in tokenised form only. Full payment credentials are never stored on pj999 servers.
Important: This Privacy Policy constitutes a legally binding document between you and pj999. By creating an account or using any pj999 service, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact support to close your account.
pj999 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or registers on the pj999 platform at https://pj999.ws. This Privacy Policy applies to all members, registered users, and visitors of pj999, regardless of their location within Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and all other cities and regions across the country.
This policy has been drafted in accordance with internationally recognised data protection standards, including principles aligned with the General Data Protection Regulation (GDPR), and reflects pj999's obligations under the terms of its international gaming license. We take these obligations seriously — your personal information is a responsibility, not a commodity.
Throughout this document, "personal data" refers to any information that can be used to directly or indirectly identify you as an individual. This includes your name, contact details, CNIC number, payment references, device identifiers, and account activity data. pj999 processes this data only where we have a valid legal basis to do so and only to the extent necessary for the stated purpose.
pj999 is the data controller responsible for the personal data collected through the pj999 platform. As data controller, pj999 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is conducted lawfully, fairly, and transparently in accordance with this Privacy Policy.
All data protection enquiries, access requests, and privacy complaints should be directed to the pj999 support team via live chat or email. Contact details are provided in Section 14 of this policy.
pj999 collects the following categories of personal data in connection with the operation of the platform:
Note: pj999 does not collect sensitive categories of personal data (such as racial origin, religious beliefs, or health data) unless specifically required for responsible gaming assessments and only with your explicit consent.
pj999 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, deposit/withdrawal requests, support enquiries |
| Automated collection | Cookies, session logs, IP address capture, browser fingerprinting for fraud detection |
| Third-party verification | Identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) |
| Regulatory sources | Anti-money laundering (AML) screening databases, sanctions watchlists |
| Platform activity | Game logs, bet history, bonus usage records, responsible gaming tool activations |
pj999 processes your personal data for the following clearly defined purposes:
pj999 relies on the following legal bases when processing your personal data:
pj999 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipient, and only to the extent strictly necessary:
All third-party service providers engaged by pj999 are required to process your personal data only on pj999's documented instructions and are contractually bound to maintain appropriate security standards. pj999 does not authorise any third party to use your data for their own independent marketing or commercial purposes.
pj999 retains your personal data only for as long as is necessary for the purposes set out in this policy, or as required by our regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | 5 years after account closure | Regulatory / AML compliance |
| Financial transaction records | 7 years from transaction date | Legal obligation |
| KYC documents | 5 years after account closure | Regulatory / AML compliance |
| Betting and game activity logs | 3 years from activity date | Legitimate interest / Dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until withdrawn + 1 year | Consent / Legal obligation |
| Technical / session logs | 12 months from collection | Security / Fraud prevention |
Upon expiry of the applicable retention period, pj999 will securely delete or anonymise your personal data so that it can no longer be associated with your identity.
pj999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While pj999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your login credentials with any third party and notify pj999 support immediately if you suspect unauthorised access to your account.
pj999 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience as a member. Cookies are small text files stored on your device when you visit pj999. The following categories of cookies are in use:
pj999 does not use third-party advertising cookies or cookies that track your browsing behaviour on sites other than pj999.ws. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair your ability to use the platform.
As a pj999 member, you hold the following rights in respect of your personal data. These rights may be exercised at any time by contacting pj999 support via live chat or email:
To exercise any of these rights, please contact the pj999 support team via live chat (24/7, available in Urdu and English) or by email at the address listed in Section 14. We may need to verify your identity before processing your request.
pj999 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during registration, and pj999 reserves the right to request documentary proof of age at any time. Any account found to have been registered by an individual under the age of 21 will be immediately and permanently closed, and all associated personal data will be deleted in accordance with our data retention policy.
If you are a parent or guardian and believe that a minor has registered on pj999 using false information, please contact our support team immediately so that the account can be closed and the data removed.
pj999 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to it — we will notify you in advance via email or an on-platform notification, with a minimum of 14 days' notice before the new policy takes effect.
Non-material changes (such as clarifications of existing wording or corrections of typographical errors) may be made without prior notice, though the updated effective date will always be displayed at the top of this page. We encourage you to review this page periodically to stay informed of our current privacy practices. Continued use of pj999 following the effective date of any update constitutes your acceptance of the revised policy.
For all privacy-related enquiries, data access requests, consent withdrawals, or complaints, please contact the pj999 data protection team through the following channels:
We will acknowledge all privacy requests within 5 business days and provide a substantive response within 30 days. For complex requests, we may require up to an additional 60 days, in which case we will notify you of the extension and the reason for it.
Governing Standards: This Privacy Policy is aligned with internationally recognised data protection principles and pj999's obligations under its international gaming license. pj999 is committed to handling your personal data with transparency, integrity, and respect — because trust is the foundation of everything we do. For further information about your rights or our responsible gaming practices, please visit our Responsible Gaming page or review our Terms & Conditions.
Your privacy is protected by 256-bit encryption, purpose-limited data collection, and a zero data-selling policy. Join thousands of Pakistani members who trust pj999 for secure, responsible online gaming in PKR. 21+ only.